Privacy Policy

We use an encrypted SSL connection to process your credit card information and DO NOT store any of your payment details in our system. The payments are carried out in the background by the payment processing gateway. Working with online payment operations, we guarantee fast and secure processing of your payment. Not only do we do not make a record of your credit card details in our system, but also – for maximum online security – we do not share this information with any third party.

PRIVACY OF YOUR ACCOUNT
We consider your registration data and the content of all your messages private and confidential. The header of the messages that you send will contain your name (e-mail address) and the Internet Protocol (IP) address. We will not intentionally monitor or disclose any of your e-mail content or registration data unless we are required to do so:
To enforce these Terms and Conditions,
-By law
-To defend ourselves in any legal action
-To protect our property

Since your password is essential for protecting your privacy, we encourage you not to share it with anyone and change it frequently. Additionally, you agree to respect the privacy and confidentiality of others.

PRIVACY OF YOUR REGISTRATION DATA
One Data Center America collects certain information during the registration process. The personally identifiable information that One Data Center America collects includes first and last name. One Data Center America also collects non-personally identifiable information, such as country, age, gender, etc. You may update your Registration Information at any time from the customer portal.

WHY WE NEED THIS INFORMATION
Your registration information is needed in order for us to operate the site, to provide support for your account, for statistical purposes, etc. One Data Center America will not send you any unsolicited information, including e-mails, except as mentioned hereby.
New customers will receive a One Data Center America welcome e-mail containing information about the features provided by the Services, One Data Center America may also send system notifications upon need, related to any upgrade, maintenance or other service issues concerning your service account.
One Data Center America will keep your personally identifiable information private and will not share it with any unauthorized third parties.

COOKIES
We use different cookies on our website to make it as useful to you as possible. Cookies are small text files that we put on your computer or mobile device to tell us what you want to use on our site but they do not tell us who you are.
Here you can learn more about cookies and how to control or delete them.
Here are the cookies that we use on our site:
Essential cookies
We use a cookie to remember your login for you and fast access to your services. Also, we set a cookie to help you choose a preferred font size for using the site. These cookies we consider essential for the operation of our website.
External web services
We use an external live chat service (using cookies to remember your session name) to deliver real-time support to you should you want to.
Payment processing
To process payments online, we require the billing address for the credit card used and our external payment provider and require your credit card details.
We assume you are happy with this usage of cookies on this website. If you are not happy, then you should either not use this site, or delete the cookies (you can check out how to do that according to your browser here), or browse the site using your browser’s anonymous usage setting (named “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.).
Please remember that if you choose to delete the cookies or use the browser anonymously, you may find that certain sections of this website do not work properly.
One Data Center America Order Verification Policy
This document contains all the details about our order verification procedure. Its aim is to fill you in on our policy towards Internet fraud. Our company’s policy is to strictly scrutinize each new order and verify the payment details of each new customer.

How does the verification procedure take place?
Step 1. You place an order for a service account with us through our order form. A money transaction follows through the selected payment method.
Step 2. We receive a notification email from our authorized payment processor gateway for the transaction.
Step 3. An order verification procedure commences within one hour after the notification has been received (on weekends this period may be longer).
Step 4. A sales representative of ours compares your IP location with your billing address and the location information given in your hosting account.
Step 5. Payment confirmation by phone is made at a time convenient for you. If we can’t reach you by phone, we’ll send you an email, asking you to present us with another phone number which you can be reached at in order to confirm the payment. If within a 48-hour period you still haven’t confirmed the payment, the order will be canceled and the account will be blocked.

IMPORTANT: All new PayPal payments come to us with a status ‘Authorized’, but no funds are cleared into our account yet. Within the period of 48 hours the ‘Authorized’ status should be updated to either ‘Capture’ (if we approve the payment), or ‘Void’ (if we fail to approve the payment). The funds will be cleared into our account as soon as (and only if) the payment goes into ‘Capture’ status. Please, MIND that your successfully cleared payment will consequently show up with the following statuses – ‘Authorized’ and ‘Capture’, in your PayPal or Credit Card statement. This does NOT mean that you have been charged twice for the service.